Customer Care Associate

Are you passionate about…

• Collaborating with team members or third parties in order to resolve their issues or concerns?
• Providing feedback and offering suggestions to management about areas for improvement related to processes and efficiencies?
• Obtaining and delivering knowledge on company policies and procedures?

Are you looking for…

• Growth opportunities (the vast majority of our team members are promoted from within)?
• Business casual work environment?
• Low-cost employee health, dental vision, and medical
• Paid vacation, holiday, and sick days?
• 401(k) plan?

…then we have just the spot on our team for you!

Hourly pay rate: $16 - $18

Our ideal Customer Care Associate should have previous experience in a call center or financial branch setting and a High School Diploma or General Education Development (GED) Certificate. To be a successful Customer Care Associate, we are looking for an ethical, hardworking, and goal-oriented team member with the ability to demonstrate strong critical thinking skills in difficult and sensitive situations. Our Customer Care Unit cannot wait to meet our new team member!