Frequently Asked Questions

Feel like you have a lot of questions you need answers to? Well we might have an easy answer for you. Below are a list of some very common questions we get asked. Click on a topic to find relevant questions you might be wanting to ask. If you can not find the answer you are looking for in our frequently asked questions, feel free to reach out to a branch near you to speak to a representative.

  • What Items Do I Need to Apply for a Personal Loan?

    When you come into your local World Finance branch to complete your loan, you’ll review the terms of your loan and set up the payment option that works best for you. As part of the closing process, you’ll need to bring a number of documents with you. These include: 

    1. Picture ID with signature (drivers license, state issued ID or passport)
    2. Address verification (Most recent power bill, water bill, etc)
    3. Employment and Income Documentation (Most recent paycheck stub)
    4. Social security card 
    5. You may be asked to bring additional information, including the following:
      • Phone numbers of references
      • List of personal property or vehicle title to use as collateral

    Requirements are different from state to state. Be sure to call your local World Finance branch to get a complete listing of documents you will need to provide.

  • How Do I Qualify for a World Finance Personal Loan?

    There are several things we consider when reviewing your loan application and determining whether you qualify for one of our personal loans.

    Your Age: You need to be at least 18 years old. The minimum age in Alabama is 19 years old.

    Your Financial History: Except in limited circumstances.

    Your Financial Stability: You need to have the ability to make the monthly payments required to pay off your loan. That money can come from work income, retirement income, Social Security income, or other sources.

  • How Long Does It Take to Get a Loan Approved?

    At World Finance, walk into one of our branch locations, and within about an hour, we take your application, process it and write you a check. It’s simply that easy!

  • How Do I Pay My Loan?

    Customers can make a payment on their loan in 3 different ways: Online, over the phone, or you can visit your nearest branch to make a payment.

    • Online: Visit the World Finance Payment portal to schedule a one-time payment, or set up future recurring payments. Payments made prior to 5:00 pm Eastern / 2:00 pm Pacific will be credited to your account as of the current business day. Payments made after 5:00 pm Eastern / 2:00 pm Pacific will be credited to your account on the next business day.
    • Over the Phone: Please call your local branch to make a payment at any time during normal business hours to have your payment credited as of the current business day. Or call (844) WORLD-15 24/7.
    • At the Branch: Please visit your local branch to make a payment at any time during normal business hours to have your payment credited as of the current business day.
  • What Personal Property is Required to Get a Loan?

    Collateral in the form of personal property is generally required. Contact the branch location nearest you for additional details.

  • How Much Money Can I Borrow from World Finance?

    Loan sizes vary from state to state, depending on state law. In most states, we offer traditional installment loans ranging from $100 to $5,000, and even up to $12,000 in some states. Loan terms run from 4 to 48 months.

  • How Do I Find a World Finance Branch Close to Me?

    It’s easy! You can see a list of branches near you by entering your city and state or zip code here.

  • In Which U.S. States Does World Finance Offer Loans?

    World Finance currently offers loans in 16 U.S. states. Including: AL, GA, ID, IL, IN, KY, LA, MO, MS, NM, OK, SC, TN, TX, UT, WI.

  • Once My Loan is Approved, Where Do I Get My Money?

    You will visit the World Finance branch location you selected to apply for the loan. Find our convenient branch locations here.

  • Can I Borrow More Money?

    If you need to borrow more money, talk to your branch service associate to see if you qualify.

  • What Payment Methods Do You Accept?

    • Online: We accept ACH and debit card payments.
    • Over the Phone: We accept ACH payments over the phone at (844) WORLD-15 and debit card payments.
    • At the Branch: We accept cash, check, money order, cashier’s check or debit card payments.

    We cannot accept credit card payments.

  • What if I Can’t Make Payments on My World Finance Personal Loan?

    We recognize that sometimes your life’s circumstances throw you a curve ball, and that there may be times when you experience difficulty in paying your loan payment.

    Please call or visit your local World Finance branch where you received your loan, to talk with us and let us know what’s going on with your situation. The earlier you get in touch, the more options we have to help you make your payments and get back on track. Together, we can find a solution that’s right for you. We’re here to help you.

  • What is a Personal Loan?

    A personal loan is one way to pay for the unusual or surprise expenses that we all face – from auto repairs to home improvement to seasonal expenses. A personal loan from World Finance offers fixed rates and fixed payments. Rates are based on state regulations. The loan amount is based on various factors including your personal credit history, your personal income and other personal financial commitments.

  • Is a Personal Loan Right for Me?

    If you need extra funds to cover unexpected expenses, a personal loan may be your best choice. Most lenders do not place limitations on how personal loan funds can be used, letting you use your personal loan for any purpose you need.

    For example, you could use one of our personal loans to cover an emergency or unforeseen expense, like a car repair or surprise medical expenses. Or you might use a longer-term personal installment loan to cover a larger expense, such as a home improvement project.

    You should always do your homework on the financial company you are considering, research their history and even consult with a financial advisor.

  • Why Do People Choose Personal Installment Loans?

    We all have sudden and unexpected expenses that come out of nowhere. They’re hard to plan for with tight monthly budgets. When this happens to you and you don’t have the money, an installment loan can be a sensible and convenient option to provide the needed cash.

  • What Are the Benefits of a Personal Installment Loan?

    One of the main benefits of an installment loan, and a major advantage over a payday loan, is that the repayment schedule is consistent with equal monthly payments. This consistency gives you peace of mind in controlling your budget, making it easier to get out of debt and plan for a stronger financial future.

    Because installment loans have a consistent and equal monthly repayment schedule, you won’t be trapped in a never-ending payment cycle of debt like many payday loans may become.

    Personal installment loans have a clear repayment schedule and finance rate to help you calculate the true cost of your personal loan. When used responsibly, installment loans can be an excellent option to get fast money if you’re in a tight or stressful financial situation.

    Get an installment loan of up to $12,000 in your account as soon as the same business day from World Finance. Your monthly payments are fixed in equal payments over a set period of time. A World Finance personal loan comes with a fixed rate and multiple payment options. It’s a consistent way to manage your budget.

  • What are Some Common Reasons People Apply for Loans from World Finance?

    Our customers use our personal installment loans for many reasons, sudden medical expenses, surprise repair bills and even special or seasonal events like trips or a wedding. A personal installment loan from World Finance helps you:

    1. Get your money quickly. You can get your money as soon as the same day.
    2. Escape any surprises! There are no hidden fees and no penalties for paying off your loan early.
  • Does World Finance Offer Payday Loans?

    No. At World Finance, we only offer personal installment loans. Payday loans only carry you until your next payday, when the repayment process begins. With a World Finance personal loan, you have the same monthly payment amount, your fixed interest rate will not change and the term of your loan is set from the beginning. Payday loans can charge you up to 700% APR. According to the Consumer Financial Protection Bureau, “the majority of all payday loans are made to borrowers who renew their loans so many times that they end up paying more in fees than the amount of money they originally borrowed.”

  • How Do World Finance Personal Loans Work?

    World Finance provides our customers with traditional installment loans for a variety of personal needs. Our loans do not have balloon payments and are not payday loans. We offer loans with regularly scheduled equal monthly payments. Our loan amounts are based on factors such as your credit history, your income and your other financial obligations.

  • Can I Get a Loan Even If I Have Less Than Perfect Credit?

    World Finance can offer loan approvals even if you have less than perfect credit. We work with our customers on an individual basis, and set up payment terms that you can live with. You’re much more than a credit score number to us. That’s why we’ve served over 55 million happy customers since 1962.

  • Do You Work With Customers to Get a Proper Payment Schedule?

    Yes! Our goal is to help you get the money you need and establish an affordable and realistic monthly payment schedule. We offer equal monthly payment installments up to 48 months.

  • Do You Check My Credit Score When I Apply for the Loan?

    Yes, we do check your credit score. When you complete an application for a World Finance personal loan, there are a number of things we check when making a decision. You will need to provide your name, address, Social Security number, income and other personal information.

  • Do You Report Credit Information to the Credit Bureaus?

    Yes, we report all credit transactions once a month to Equifax, Experian and TransUnion.

  • What If I Am Having Trouble with Payments Going Through Online?

    Contact Customer Service at Payments@LoansByWorld.com or at your local branch. Or you can make a payment over the phone at: (844) WORLD-15.

  • How Do I Set Up An Online Payment Account?

    To set up an account, visit the World Finance Payment portal. Once there you’ll follow the easy step by step directions, and enter your credentials to authenticate and access your World Finance account. Our easy and convenient payment portal allows you to set up recurring payments, as soon as you set up your Online account. Please wait 24 hours after opening your loan at the branch, to set up your Online payment account.

  • How Do I Make Payments Online?

    You can make payments Online, even set up automatic payments by visiting the World Finance Payment Portal.

    To use the World Finance Payment Portal, you’ll need to (1) create an Online account, using your email address as your user-name, (2) go into your account and schedule a one-time payment, or set up future recurring payments.

  • Can I Pay My Bill Online?

    Yes, you can make payments Online by visiting the World Finance Payment Portal. Your payment can be by made by Debit Card (MasterCard, Visa) or by linking your Checking/Savings account. Please note that accounts could take up to 2 business days to reflect current amount due.

  • Can I Pay My Bill Over the Phone?

    Yes, you can conveniently pay your monthly bill through a third-party provider using your checking account, or debit card. The Toll Free Automated Payment system is available 24/7. Call (844) WORLD-15 and have your account information ready. You may also call your local branch to make debit card payments during regular business hours.